Transform Your Home with Carpets, Tile, Wood and Upholstery Cleaning
We provide expert cleaning services to refresh your living space.
About Alpha Carpet Clean
Our Mission
At Alpha Carpet Clean, LLC, our mission is to provide exceptional carpet, wood, tile and upholstery cleaning services that exceed your expectations. We are dedicated to using environmentally friendly products that are safe for your family and pets.
We are experts in removing stains, pet odors and traffic areas.
Transforming spaces, one carpet at a time
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Alpha Carpet Clean Privacy Policy
Alpha Carpet Clean, LLC, (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and share it, and the measures we take to protect it. We encourage you to review this policy to understand our practices regarding your personal data.
1. Information We Collect
We collect various types of information from you when you interact with our website, request services, or contact us either through our website (internet) or direct communication (non-internet). The information we may collect includes:
- Personal Information: Your name, email address, phone number, and any other details you provide through our forms or other means of account setup.
- Service Details: Information related to the services you are interested in, such as carpet cleaning, wood floor cleaning or other cleaning needs.
- Usage Data: Information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
2. How We Use Your Information
The information we collect is used for several purposes, including:
- Service Delivery: To provide the services you request and communicate with you about your service needs.
- Customer Support: To respond to your inquiries and improve our customer service.
- Marketing and Communications: Subject to your consent, to send you promotional materials, updates, and other information that may interest you, via phone calls and emails.
- Website Improvement: To analyze and enhance our website’s performance and user experience.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
- Legal Compliance: We may release your information when necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of our company or others.
4. Communications and TCR Compliance
If you consent to receive communications from us, we may use your contact information to send you messages related to our services via phone calls and emails. These communications will comply with The Campaign Registry (TCR) regulations and policies, ensuring that your information is handled securely and in accordance with all applicable standards. SMS opt-in or phone numbers for the purpose of SMS are not being shared. This company will not share or sell the customer’s consent for SMS messages and phone numbers collected for SMS to any third parties under any circumstances.
5. Data Security
We implement a range of security measures, including encryption and secure server hosting, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may limit certain features of our website.
7. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or deletion of your data.
- Opt out of receiving communications by following the unsubscribe instructions or contacting us directly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Significant changes will be communicated by posting the new policy on our website and updating the effective date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email:alphacarpetclean.va@gmail.com
Phone: (703) 722-8859
Alpha Carpet Clean, LLC
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